

OK, skip booting the SSD and boot the old C: drive, same problem. RESTORE THE IMAGE was the answer, and of course, no fix. Next problem, the Dell 1703 half-height N-Wireless card would not connect above 150Mbps. Dell had me restore the factory image and re-clone, three times.

Mouse and keyboard would come up late, well after the desktop was up. installed an SSD and cloned the drive over. OK, they did find an MS FIXIT for the WMI errors. Called Dell, "please restore back to factory shipped level". Found immediately 2 problems, the Performance report would NOT complete (PERFMON /REPORT from RUN) and there were WMI errors in the Event Log. Jim, when I first got the computer in June for my wife the first thing I did was put it through its paces. Choose the one at the bottom that reads, "Dell Factory Image Restore." By clicking "Dell Factory Image Restore", it will generate an operation that will take about 45 minutes to complete.

If you don't have a password, leave it blank and click "OK". Select your user account, but make sure your user account has administrative functions.
